SHIPPING

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All standard orders are shipped via USPS within 2-3 days of purchase. If you purchased a made-to-order item please allow 5-7 days for your item(s) to be shipped (If you would like your standard order items to be shipped separately from your made-to-order purchase there is an additional fee of $5). 

All standard orders are shipped via USPS within 2-3 days of purchase. If you purchased a made-to-order item please allow 5-7 days for your item(s) to be shipped (If you would like your standard order items to be shipped separately from your made-to-order purchase there is an additional fee of $5). 

RETURNS & EXCHANGES

What is your Return Policy?

-We have a 14-Day return policy from the date you receive your item. We do not accept returns outside of our 14-Day return policy. Your item must be received within the 14-Day timeframe. If you have questions regarding our return policy please reach out to us at libbyandmari@gmail.com.

Is return shipping included in my purchase?

-Return shipping fees are not included with your purchase.

How do I initiate a return?

-To initiate a return please email us at libbyandmari@gmail.com with the subject line labeled as "Return" with the style number/name and order number (this is included in your purchase confirmation email). Please also include the return tracking number and method of return. If there are any issues with your item(s) we ask that you include pictures so that we can provide an amicable resolution.

How long does it take to receive a refund?

-Once we receive and inspect your return we will initiate your refund. Refunds typically take 3-5 business days to be processed and your refund will be credited back to your original form of payment.